Privacy & Cookie Policy
1. Introduction
This Privacy Policy (together with our terms and conditions and any other documents referred to in it) describes the type of information that we collect from you (“you/your”) through the use of our services (“Services”), or the use of our website www.powell-shop.com (“Website”), how that information may be used or disclosed by us and the safeguards we use to protect it.
Our Website and Services may contain links to third party
websites that are not covered by this Privacy Policy. We therefore ask you to
review the privacy statements of other websites and applications to understand
their information practices.
We have drafted this Privacy Policy to be as clear and
concise as possible. Please read it carefully to understand our policies
regarding your information and how we will treat it. By using or accessing our
Website or the Services, you agree to the collection, use and disclosure of
information in accordance with this Privacy Policy. This Privacy Policy may
change from time to time and your continued use of the Website or the Services
is deemed to be acceptance of such changes, so please check periodically for
updates.
Please check back regularly to keep informed of updates
to this Privacy Policy. Please read this Privacy Policy carefully and ensure
that you understand it. Your acceptance of our Privacy Policy is deemed to
occur upon your first use of our Website. If you do not accept and agree with
this Privacy Policy, you must stop using our Website immediately.
If you have any comments on this Privacy Policy, please
email them to sales@powell-shop.com.
2. Who We Are
2.1 Here are our details:
– Our Website address is www.powell-shop.com
– Our company name is Maxicam Limited
– Our trading name is Powell CNC
– Our registered address is Unit 15 Spitfire Business
Park Croydon, CR0 4WD, United Kingdom
– Our trading address is Unit 15 Spitfire Business Park
Croydon, CR0 4WD, United Kingdom
– Our Data Protection Officer is William Powell and they
can be contacted at bill@powell-cnc.com .
2.2 We respect your right to privacy and will only
process personal information about you or provided by you in accordance with
the Data Protection Legislation which for the purposes of this Privacy Policy
shall mean: (i) the retained EU law version of the General Data Protection
Regulation ((EU) 2016/679) (UK GDPR), (ii) the Data Protection Act 2018 and any
other national implementing laws, regulations and secondary legislation, as
amended or updated from time to time, in the UK and then (ii) any successor
legislation to the UK GDPR or the Data Protection Act 2018 and other applicable
privacy laws.
What we may collect
3.1 Personal data, or personal information, means any
information about an individual from which that person can be identified. It
does not include data where the identity has been removed (anonymous data).
3.2 We may collect, use, store and transfer different
kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, last name, username or
similar identifier. When you email, phone, live chat or otherwise, we may
collect information such as your first name, last name, email address and phone
number.
Contact Data includes billing address, invoicing address,
email address and telephone numbers.
Financial Data includes bank account and payment card
details.
Transaction Data includes details about payments and
other details of our Services you have purchased from us.
Technical Data includes internet protocol (IP) address,
your login data, browser type and version, time zone setting and location,
browser plug-in types and versions, operating system and platform and other
technology on the devices you use to access this Website.
Profile Data includes your username and password,
reservations made by you, your interests, preferences, feedback and survey
responses.
Usage Data includes information about how you use our
Website and Services.
Marketing and Communications Data includes your
preferences in receiving marketing from us and our third parties and your
communication preferences.
Interaction Data includes any information that you might
provide to any discussion forums on the Website.
Cookies Data like many websites, we use “cookies” to
enhance your experience and gather information about visitors and visits to our
websites. Please refer to the “Do we use ‘cookies’?” section below for
information about cookies and how we use them and what kind.
Third Parties and Information we receive from other
sources. We may receive information about you if you use any of the other
websites we operate or through the Services we provide. In this case we will
have informed you when we collected that data that it may be shared internally
and combined with data collected on our Website. We are also working closely
with third parties (including, for example, business partners, suppliers,
sub-contractors, advertising networks, analytics providers, and search
information providers) and may receive information about you from them.
Analytics includes third-party analytics services (such
as Google Analytics) to evaluate your use of the Website, compile reports on
activity, collect demographic data, analyse performance metrics, and collect
and evaluate other information relating to our Website and internet usage.
These third parties use cookies and other technologies to help analyse and
provide us the data. By accessing and using the Website, you consent to the
processing of data about you by these analytics providers in the manner and for
the purposes set out in this Privacy Policy.
3.3 We also collect, use and share Aggregated Data such
as statistical or demographic data for any purpose. Aggregated Data may be
derived from your personal data but is not considered personal data in law as
this data does not directly or indirectly reveal your identity. For example, we
may aggregate your Usage Data to calculate the percentage of users accessing a
specific website feature. However, if we combine or connect Aggregated Data
with your personal data so that it can directly or indirectly identify you, we
treat the combined data as personal data which will be used in accordance with
this Privacy Policy.
3.4 [We do not collect any Special Categories of Personal
Data about you (this includes details about your race or ethnicity, religious
or philosophical beliefs, sex life, sexual orientation, political opinions,
trade union membership, information about your health and genetic and biometric
data). Nor do we collect any information about criminal convictions and
offences.
Where we do collect Special Categories of Personal Data
about you (this includes details about your race or ethnicity, religious or
philosophical beliefs, sex life, sexual orientation, political opinions, trade
union membership, information about your health and genetic and biometric data)
and it is necessary to do so for our business, we will obtain your specific
consent, unless we have another lawful basis to do so.]
3.5 Under UK GDPR we will ensure that your personal data
is processed lawfully, fairly, and transparently, without adversely affecting
your rights. We will only process your personal data if at least one of the
following basis applies:
a) You have given consent to the processing of your
personal data for one or more specific purposes;
b) processing is necessary for the performance of a
contract to which you are a party or in order to take steps at the request of
you prior to entering into a contract;
c) processing is necessary for compliance with a legal
obligation to which we are subject;
d) processing is necessary to protect the vital interests
of you or of another natural person;
e) processing is necessary for the performance of a task
carried out in the public interest or in the exercise of official authority
vested in the controller; and/or
f) processing is necessary for the purposes of the
legitimate interests pursued by us or by a third party such as our financial
payments, except where such interests are overridden by the fundamental rights
and freedoms of the data subject, in particular where the data subject is a
child.
3.6 If you provide personal information to us about
another data subject, you are responsible for ensuring that you have their
consent to provide that data for the uses set out in this Privacy Policy and
for bringing this Privacy Policy to their attention.
4. How we may collect and use your data
4.1 We (or third party data processors, agents and
sub-contractors acting on our behalf) may collect, store and use your personal
information by way of different methods to collect data from and about you
including through:
Direct interactions. You may give us your information by
filling in forms via our Website or by corresponding with us by post, phone,
email or otherwise. This includes personal data you provide when you:
a) present Website content;
b) use any of our Services;
c) create an account on our Website;
d) subscribe to our Services or publications;
e) request marketing to be sent to you;
f) enter a competition, promotion or survey; or
g) give us some feedback.
4.2 In addition to the above, we may use the information
in the following ways:
a) To personalise your Website experience and to allow us
to deliver the type of content and product offerings in which you are most
interested.
b) To administer a contest, promotion, survey or other
site feature.
c) If you have consented to receive our e-mail
newsletter, we may send you periodic e-mails. If you would no longer like to
receive promotional e-mail from us, please refer to the “How can you opt-out,
remove or modify information you have provided to us?” section below. If you
have not opted-in to receive e-mail newsletters, you will not receive these
e-mails. Visitors who register or participate in other site features such as
marketing programs and ‘members-only’ content will be given a choice whether
they would like to be on our e-mail list and receive e-mail communications from
us.
d) Present Website content effectively to you.
e) Provide information, and services that you request, or
(with your consent) which we think may interest you.
f) Carry out our contracts with you.
g) Provide the relevant Services to you
h) Tell you our charges.
4.3 If you are already our customer, we will only contact
you electronically about things similar to what was previously sold to you.
4.4 If you are a new customer, you will only be contacted
if you agree to it.
4.5 We may keep a record of those links which are used
the most to enable us to provide the most helpful information but we agree to
keep such information confidential and you will not be identified from this
information.
4.6 In addition, if you don’t want us to use your
personal data for any of the other reasons set out in this section in 4, you
can let us know at any time by contacting us at [Email Address], and we will
delete your data from our systems. However, you acknowledge this will limit our
ability to provide the best possible [products and] services to you.
4.7 In some cases, the collection of personal data may be
a statutory or contractual requirement, and we will be limited in the [products
and] services we can provide you if you don’t provide your personal data in
these cases.
4.8 We will only use your personal data when the law
allows us to. Most commonly, we will use your personal data in the following
circumstances:
a) Where we need to perform the contract we are about to
enter into or have entered into with you.
b) Where it is necessary for our legitimate interests (or
those of a third party) and your interests and fundamental rights do not
override those interests.
c) Where we need to comply with a legal or regulatory
obligation, for example compliance with health and safety, tax or other statutory
obligations.
4.9 Generally we do not rely on consent as a legal basis
for processing your personal data other than in relation to our marketing
communications or sending third party direct marketing communications to you
via email or text message. You have the right to withdraw consent to marketing
at any time by contacting us at [Email Address], and we will either delete your
data from our systems or move your data to our “unsubscribe list”. However, you
acknowledge this will limit our ability to provide the best possible services
to you.
4.10 As already indicated above, with your permission
and/or where permitted by law, we may also use your data for marketing purposes
which may lead to us contacting you by email and/or telephone with information,
news and offers on our Services. We agree that we will not do anything that we
have not agreed to under this Privacy Policy, and we will not send you any
unsolicited marketing or spam. We will take all reasonable steps to ensure that
we fully protect your rights and comply with our obligations under the UK GDPR
and the Privacy and Electronic Communications (EC Directive) Regulations 2003,
as amended.
5.1 All Cookies used by and on our website are used in
accordance with current UK Cookie Law. Cookies’ are small pieces of information
sent by an organisation to your computer and stored on your hard drive to allow
that website to recognise you when you visit. They collect statistical data
about your browsing actions and patterns and do not identify you as an
individual. For example, we use cookies to store which pages of our website
were of interest to you. This helps us to improve our website and deliver a
better more personalised service.
5.2 It is possible to switch off cookies by setting your
browser preferences.
Where we store your data and security
6.1 We may transfer your collected data to storage
outside the UK. It may be processed outside the UK to fulfil your order and to
receive our Services and deal with payment. If we do store or transfer data
outside the UK, we will take all reasonable steps to ensure that your data is
treated as safely and securely as it would be within the UK and under the UK
GDPR. Such steps may include, but not be limited to, the use of legally binding
contractual terms between us and any third parties we engage with and the use
of approved Model Contractual Arrangements. Your acceptance of this Privacy
Policy shall be your consent permitting us to store or transfer data outside
the UK if it is necessary for us to do so.
6.2 Data security is of great importance to us, and to
protect your data we have put in place suitable physical, electronic and
managerial procedures to safeguard and secure data collected through our
Website. In addition, we limit access to your personal data to those employees,
agents, contractors and other third parties who have a business need to know.
They will only process your personal data on our instructions and they are subject
to a duty of confidentiality.
6.3 We have put in place procedures to deal with any
suspected personal data breach and will notify you and any applicable regulator
of a breach where we are legally required to do so.
6.4 By giving us your personal data, you agree to this
arrangement. We will do what we reasonably can to keep your data secure.
6.5 Any payments made by you, will be encrypted.
6.6 We have implemented security measures such as a
firewall to protect any data and maintain a high level of security.
6.7 Notwithstanding the security measures that we take,
it is important to remember that the transmission of data via the internet may
not be completely secure and that you are advised to take suitable precautions
when transmitting to us data via the internet and you take the risk that any
sending of that data turns out to be not secure despite our efforts.
6.8 If we give you a password upon registration on our
Website, you must keep it confidential. Please don’t share it.
6.9 We will keep personal data for as long as is
necessary which is usually the life of our relationship and up to a period of
seven years after our relationship have ended. We may however be required to
retain personal data for a longer period of time to ensure we comply with our
legislative and regulatory requirements. We review our data retention
obligations to ensure we are not retaining data for longer than we are legally
obliged to.
7. Disclosing your information
7.1 We are allowed to disclose your information in the
following cases:
7.1.1 If we want to sell our business, or our company, we
can disclose it to the potential buyer.
7.1.2 We can disclose it to other businesses in our
group.
7.1.3 We can disclose it if we have a legal obligation to
do so, or in order to protect other people’s property, safety or rights.
7.1.4 We can exchange information with others to protect
against fraud or credit risks.
7.2 We may contract with third parties to supply services
to you on our behalf. These may include payment processing, search engine
facilities, advertising and marketing. In some cases, the third parties may
require access to some or all of your data. These are the third parties that
have access to your information:
ARLB Ltd
7.3 Where any of your data is required for such a
purpose, we will take all reasonable steps to ensure that your data will be
handled safely, securely, and in accordance with your rights, our obligations,
and the obligations of the third party under UK GDPR and the law. Any third
party that we share data with will not be permitted to use it for any other
purpose than fulfilling their contract with us.
8. Your rights
8.1 When you submit information via our Website, you may
be given options to restrict our use of your data. We aim to give you strong
controls on our use of your data (including the ability to opt-out of receiving
emails from us which you may do by unsubscribing using the links provided above
in this Privacy Policy.
request that your personal data be transferred to another
person (data portability);
be informed of what data processing is taking place;
restrict processing;
to object to processing of your personal data; and
complain to a supervisory authority.
8.3 You also have rights with respect to automated decision-making and profiling as set out in section 11 below.
8.4 You have the right to ask us not to process your
personal data for marketing purposes. We will usually inform you (before
collecting your data) if we intend to use your data for such purposes or if we
intend to disclose your information to any third party for such purposes.
8.5 To enforce any of the foregoing rights or if you have
any other questions about our Website or this Privacy Policy, please contact us
at sales@powell-shop.com.
9. Links to other sites
9.1 Please note that our terms and conditions and our
policies will not apply to other websites that you get to via a link from our
Website. We have no control over how your data is collected, stored or used by
other websites and we advise you to check the privacy policies of any such
websites before providing any data to them.
10.1 If we change our Privacy Policy, we will post the
changes on this page so please check this page for our current policy.
11. Automated Decision-Making and Profiling
11.1 In the event that we use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on you, you have the right to challenge to such decisions under UK GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from us.
11.2 The right described in section 11.1 does not apply
in the following circumstances:
a) the decision is necessary for the entry into, or
performance of, a contract between the you and us;
b) the decision is authorised by law; or
c) you have given you explicit consent.
11.3 Where we use your personal data for profiling
purposes, the following shall apply:
a) Clear information explaining the profiling will be provided, including its significance and the likely consequences;
b) Appropriate mathematical or statistical procedures
will be used;
c) Technical and organisational measures necessary to
minimise the risk of errors and to enable such errors to be easily corrected
shall be implemented; and
d) All personal data processed for profiling purposes
shall be secured in order to prevent discriminatory effects arising out of
profiling.
12. Terms and Conditions
12.1 Please also visit our Terms and Conditions section
establishing the use, disclaimers, and limitations of liability governing the
use of our Website.
13. Your agreement
13.1 By using our Website and by way of acknowledgment, you agree to our Privacy Policy.
14. Dispute Resolution
14.1 We will use our best efforts to negotiate in good
faith and settle any dispute that may arise out of or relate to this Privacy
Policy or any breach of it.
14.2 Any dispute shall not affect our ongoing obligations
under this Privacy Policy.
14.3 This Privacy Policy and any dispute or claim relating to or connected with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales and the courts of England and Wales are the only place where disputes or claims relating to or connected with this Privacy Policy (including non-contractual disputes or claims) may be decided.
Review of this Policy
We keep this Policy under regular review. This Policy was
last updated in September 2023.